These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and PlayerU Software Solutions, LLC, a Florida limited liability company ("Company," "we," "us," or "our"), governing your access to and use of the PlayerU mobile application, website, and all related services (collectively, the "App" or "Services").
By downloading, installing, registering for, accessing, or using the App in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (available at www.playeru.ai/privacy), which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the App and must delete any downloaded copies immediately.
The App is not intended for use by persons under the age of 13. If you are between 13 and 17 years of age, your parent or legal guardian must review and consent to these Terms on your behalf. See Section 3 for full eligibility requirements.
As used in these Terms, the following capitalized terms have the meanings set forth below:
You must be at least 13 years of age to create an Account or use the App. THE APP IS NOT DIRECTED TO OR INTENDED FOR CHILDREN UNDER THE AGE OF 13. If you are under 13 years of age, you may not use the App under any circumstances. If the Company discovers that a User is under 13, the Company will immediately terminate that User's Account and delete all associated Personal Information in accordance with applicable law.
If you are between 13 and 17 years of age (a "Minor User"), a parent or legal guardian ("Parent/Guardian") must:
By permitting a Minor User to use the App, the Parent/Guardian represents that they have legal authority to provide consent on the Minor User's behalf and agrees to be bound by these Terms as they apply to the Minor User's use.
To access certain features, you must create an Account by providing accurate, complete, and current registration information. You represent and warrant that all information you provide is truthful, accurate, and complete. You agree to:
If you register as an athlete, you represent that any Athletic Performance Data, statistics, or biographical information you submit is accurate and that you have the right to share such information. You acknowledge that your athlete profile, subject to your privacy settings and applicable law, may be visible to scouts, coaches, sponsors, and other authorized users of the App.
Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on a device you own or control, solely for your personal, non-commercial purposes as permitted by these Terms and applicable App Store terms.
You agree that you will not, and will not permit or facilitate any third party to:
Your use of the App is also governed by the terms of service of the applicable app marketplace (Apple App Store or Google Play Store). In the event of any conflict between these Terms and the applicable app store terms, the app store terms shall govern solely with respect to the distribution and installation of the App.
You agree not to use the App to:
The Company reserves the right, in its sole discretion, to investigate any suspected violation of these Terms and to take any action it deems appropriate, including issuing warnings, suspending or terminating your Account, removing Content, and reporting violations to law enforcement authorities. The Company is not obligated to monitor the App for violations or to take action with respect to any particular violation.
The Company collects, and you hereby authorize the Company to collect, the following categories of User Data:
The Company uses User Data for the following purposes:
By accepting these Terms, you grant the Company an irrevocable (except as required by applicable opt-out rights), worldwide, royalty-free, fully paid-up, perpetual, transferable, and sublicensable right and license to collect, use, store, process, disclose, share, sell, license, and otherwise commercially exploit your User Data for the purposes described in Section 6.2 and as further described below.
Specifically, you acknowledge and agree that:
The foregoing authorization is granted in consideration of your access to and use of the App, which is provided to you at no charge subject to these Terms.
The Company shares User Data with the following categories of third parties:
| Recipient Category | Purpose | Data Categories Shared |
|---|---|---|
| Advertising Networks and DSPs | Targeted advertising, retargeting | Identifiers, behavioral data, device data, inferred segments |
| Data Brokers and Audience Platforms | Audience licensing, data monetization | Identifiers, demographic data, athletic profile, inferred segments |
| Sports Sponsorship and Marketing Platforms | Sponsor activations, NIL programs | Athletic profile, demographic data, location |
| Scouting and Recruiting Platforms | Athlete discovery (per user privacy settings) | Profile and Athletic Performance Data |
| Analytics and Measurement Providers | Product analytics, attribution | Usage data, device data, identifiers |
| Social Media and Sign-In Providers | Authentication, social features | Profile data, identifiers |
| Payment Processors | Subscription and in-app purchase processing | Payment and transaction data |
| Cloud Infrastructure Providers | Hosting, storage, backup | All User Data categories |
| Fraud and Security Providers | Account security, fraud prevention | Device data, behavioral signals |
| Legal and Regulatory Recipients | Legal compliance, response to legal process | As legally required |
| Successor Entities | Mergers, acquisitions, business transfers | All User Data categories |
A complete description of the Company's data sharing practices, including the legal characterization of each sharing relationship under the CCPA/CPRA, is provided in the Privacy Policy.
The Company may collect Sensitive Personal Information including: (a) Precise Geolocation, used for location-based features and location-based advertising and may be shared with Advertising Partners for geographic targeting; and (b) Biometric Data, if the App uses facial recognition, fingerprint authentication, or other biometric identification methods. Such data is collected only with your explicit prior consent and handled in accordance with applicable biometric data laws, including the Illinois Biometric Information Privacy Act (BIPA) where applicable.
You have the right to limit the use and disclosure of your Sensitive Personal Information to uses reasonably necessary to provide the Services. To exercise this right, use the "Limit the Use of My Sensitive Personal Information" link in the App's privacy settings or contact support@playeru.ai.
Notwithstanding Section 6.3, for Minor Users (ages 13 to 17):
For Users under 13, no Personal Information will be collected except as minimally necessary to provide the Services, which excludes behavioral advertising features, and only with verifiable parental consent.
The App may use advertising identifiers (IDFA on iOS, GAID on Android) and third-party tracking technologies to link your activity across other apps and websites for advertising purposes. On iOS devices, the App will request your permission to track you across apps and websites owned by other companies via the App Tracking Transparency prompt. You may opt out of cross-app tracking through your device settings at any time without affecting your ability to use the App.
(a) Do Not Sell or Share My Personal Information (CCPA/CPRA)
If you are a California resident, you have the right to opt out of the sale and sharing of your Personal Information. To exercise this right: (i) use the "Do Not Sell or Share My Personal Information" link in the App's settings menu; (ii) submit a request to support@playeru.ai with the subject line "CCPA Opt-Out Request"; or (iii) the Company will honor Global Privacy Control (GPC) signals automatically. Your opt-out will be processed within 15 business days and honored for a minimum of 12 months.
(b) Limit the Use of My Sensitive Personal Information
You may restrict the Company's use of your Sensitive Personal Information to only what is necessary to provide the Services. Use the "Limit the Use of My Sensitive Personal Information" link in the App's settings or contact support@playeru.ai.
(c) GDPR Rights (EU/EEA Residents)
If you are located in the European Union or European Economic Area, your rights under the GDPR include: the right to access your personal data; the right to rectification; the right to erasure; the right to restrict processing; the right to data portability; and the right to object to processing. For behavioral advertising, EU users may withdraw consent at any time using the consent management tool within the App. Contact support@playeru.ai with the subject line "GDPR Rights Request."
(d) Other State Residents
Residents of Virginia, Colorado, Texas, Florida, Connecticut, Utah, Oregon, Montana, and other states with applicable privacy laws have the right to opt out of targeted advertising and the sale of personal data. Use the "Do Not Sell or Share" link in the App or contact support@playeru.ai.
(e) Marketing Communications
You may opt out of promotional emails by clicking "Unsubscribe" in any marketing email. For SMS marketing, reply STOP to any marketing message. Opt-outs are processed within 10 business days. Opting out of marketing does not affect transactional communications related to your Account.
User Data may be transferred to and processed in the United States and other countries outside the European Economic Area. For transfers of EU/EEA personal data, the Company relies on Standard Contractual Clauses (SCCs) as the legal transfer mechanism with all third-party vendors receiving EU personal data. Copies of applicable transfer mechanisms are available upon request at support@playeru.ai.
The Company's full Privacy Policy, available at www.playeru.ai/privacy, provides complete details regarding data collection, use, sharing, retention, and your rights. In the event of any conflict between this Section 6 and the Privacy Policy, the Privacy Policy shall control with respect to data practices.
As between you and the Company, you retain ownership of the original expression in UGC that you create and post to the App. However, by submitting, posting, or uploading UGC to the App, you grant the Company the license described in Section 7.2.
By submitting, posting, or uploading any UGC to the App, you hereby grant the Company a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, non-exclusive, transferable, and sublicensable license to use, reproduce, distribute, modify, adapt, publicly perform, publicly display, create derivative works of, and otherwise exploit your UGC in any and all media formats and channels now known or hereafter devised, for any purpose, including without limitation: (a) operating, promoting, and improving the App and related services; (b) marketing and advertising the Company and the App, including use of your name, likeness, and performance data in promotional materials subject to applicable NIL rights under Section 7.5; (c) creating derivative works, compilations, and datasets incorporating your UGC; (d) licensing or sublicensing UGC to Advertising Partners, sponsors, scouts, and media organizations; and (e) any other commercial purpose at the Company's discretion.
You waive any moral rights or rights of attribution with respect to UGC to the extent permitted by applicable law.
By posting UGC, you represent and warrant that: (a) you own or have all necessary licenses, rights, and permissions to grant the license in Section 7.2; (b) the UGC does not infringe any third-party intellectual property, privacy, or publicity rights; (c) the UGC does not violate any applicable law; and (d) if your UGC includes the image, likeness, or performance data of a minor, you have obtained verifiable parental consent.
If you believe that any Content on the App infringes your copyright, submit a written notice to our DMCA Agent containing: (a) a physical or electronic signature of the person authorized to act; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the infringing material with sufficient information to locate it; (d) your contact information; (e) a statement of good-faith belief that use is not authorized; and (f) a statement under penalty of perjury that the information is accurate.
DMCA Agent: PlayerU Software Solutions, LLC, Attn: DMCA Agent, Email: support@playeru.ai
You retain your right of publicity and NIL rights in your name, image, and likeness to the extent provided by applicable law. The license granted in Section 7.2 does not constitute an endorsement of any third-party product or service unless you have separately entered into an endorsement or sponsorship agreement with the Company or its partners. For Minor Users, any commercial use of NIL data beyond what is authorized herein requires separate written consent from the Minor User's Parent/Guardian.
The App, including all software, code, algorithms, machine learning models, platform architecture, visual design, graphics, logos, trademarks, trade dress, and all Content other than UGC (collectively, "Company Materials"), is owned exclusively by the Company and its licensors and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
The Company expressly claims ownership of all derivative works, models, datasets, insights, scores, ratings, rankings, and analytics created by or for the Company through the collection, processing, or analysis of User Data, including Athletic Performance Data. This ownership applies regardless of whether such derivative works are traceable to any individual User's data. Users retain no rights in any such derivative works, even where the User's own data contributed to their creation.
"PlayerU," the PlayerU logo, and all related marks, logos, and trade names are trademarks of PlayerU Software Solutions, LLC. You may not use any Company trademarks without the Company's prior written consent.
You agree not to use, reproduce, distribute, or create derivative works from Company Materials without the Company's express written permission. You agree not to infringe, misappropriate, or violate the intellectual property rights of the Company or any third party in connection with your use of the App.
The App incorporates or integrates with Third-Party Services, including analytics SDKs, advertising SDKs, social media login services, payment processing services, and other tools. These Third-Party Services are subject to their own terms of service and privacy policies. The Company is not responsible for the data practices, content, or availability of Third-Party Services.
Third parties embedded in or connected to the App include, without limitation: (a) advertising networks and programmatic platforms; (b) analytics and measurement providers; (c) attribution and conversion tracking services; (d) data enrichment and audience intelligence services; (e) sports sponsorship and brand activation platforms; (f) athlete recruiting and scouting platforms; (g) payment processors; (h) cloud infrastructure providers; (i) social media platforms for login, share, and tracking integrations; and (j) fraud detection and security providers.
The Company provides no warranty and accepts no liability with respect to any Third-Party Service. The inclusion of any Third-Party Service in the App does not constitute an endorsement by the Company.
Certain features of the App may require payment of fees ("Subscription Fees"). All Subscription Fees are stated in U.S. dollars unless otherwise noted. By providing a payment method, you authorize the Company (or its payment processor) to charge all Subscription Fees to your payment method.
Subscriptions automatically renew at the end of each subscription period unless you cancel before the renewal date. You will be charged the then-current Subscription Fee at renewal. The Company will provide notice of any material change in Subscription Fees at least 30 days before the change takes effect.
You may cancel your subscription at any time through your Account settings or the applicable app store. Cancellation takes effect at the end of the current billing period. The Company does not provide refunds for partial subscription periods except as required by applicable law or app store policies.
All purchases are final unless required by applicable law. Requests for refunds based on technical issues should be directed to support@playeru.ai. Purchases made through the Apple App Store or Google Play Store are subject to those platforms' refund policies.
The Company makes no warranty that Athletic Performance Data, statistics, rankings, or assessments provided through the App are accurate, complete, or suitable for any particular purpose, including use in recruiting, scouting, medical, or injury prevention contexts. You rely on such data at your own risk.
Some jurisdictions do not allow the exclusion of implied warranties. To the extent such exclusions are not permitted in your jurisdiction, the Company's liability shall be limited to the greatest extent permitted by applicable law.
The limitations in Sections 12.1 and 12.2 do not apply to: (a) death or personal injury caused by the Company's gross negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under applicable law.
You acknowledge that the liability limitations in this Section 12 are an essential element of the bargain between you and the Company, without which the Company would not have agreed to provide the App.
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
The Company reserves the right, at its own expense, to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with the Company's defense of such claims. You may not settle any claim that imposes liability or obligation on the Company without the Company's prior written consent.
Before initiating arbitration or any legal proceeding, you agree to contact the Company at support@playeru.ai with a written description of your dispute and the relief you seek. The parties agree to attempt in good faith to resolve the dispute through informal negotiation for a period of sixty (60) days from receipt of the written notice. If the dispute is not resolved within that period, either party may proceed to arbitration as provided below.
Except as provided in Section 14.5, any dispute, claim, or controversy arising out of or relating to these Terms, the App, or your use of the Services ("Dispute") shall be resolved exclusively by binding individual arbitration administered by the American Arbitration Association ("AAA") pursuant to its Consumer Arbitration Rules, available at www.adr.org. The arbitration shall be conducted by a single arbitrator. The arbitrator's decision shall be final, binding, and non-appealable, and may be entered as a judgment in any court of competent jurisdiction.
In the event that 25 or more individuals submit arbitration demands raising similar claims, the AAA shall designate a process administrator to facilitate coordination. The parties agree that the AAA's Mass Arbitration Supplementary Rules shall apply, and the parties shall cooperate to select bellwether cases for initial adjudication. The results of the bellwether cases shall be used in good-faith efforts to resolve the remaining claims.
Notwithstanding Section 14.2, either party may seek relief in small claims court for Disputes within the jurisdictional limits of such court, and either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration.
The AAA's fee schedule for consumer arbitrations shall govern the allocation of arbitration costs. The Company will pay all AAA filing fees and arbitration costs for claims under $10,000 that the arbitrator determines are not frivolous. Each party shall bear its own attorneys' fees unless the arbitrator determines a party acted in bad faith.
You may opt out of the arbitration agreement in this Section 14 by sending written notice to support@playeru.ai within thirty (30) days of first accepting these Terms. Your opt-out notice must state that you are opting out of arbitration and include your name, email address, and Account username. If you opt out, neither you nor the Company will be bound by the arbitration provisions of this Section 14, but all other provisions of these Terms remain in effect.
The Federal Arbitration Act (9 U.S.C. Section 1 et seq.) governs the interpretation and enforcement of this Section 14.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any choice-of-law or conflict-of-law provisions that would require application of the law of any other jurisdiction.
Subject to the arbitration provisions of Section 14, any legal action or proceeding arising out of or relating to these Terms that is not subject to arbitration shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida. You consent to the personal jurisdiction of such courts.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed from these Terms, and the remaining provisions shall remain in full force and effect. If the class action waiver in Section 14.3 is found unenforceable, the entire arbitration agreement in Section 14 shall be null and void.
These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and the Company with respect to the App and supersede all prior agreements and understandings, whether oral or written, relating to the subject matter hereof.
The Company reserves the right, in its sole discretion, to suspend, disable, or terminate your Account or your access to the App, with or without notice, at any time and for any reason, including but not limited to your actual or suspected violation of these Terms, engagement in fraudulent or illegal activity, harm to other Users, or any other reason the Company deems sufficient.
Upon termination or expiration of your Account: (a) all licenses and rights granted to you under these Terms will immediately terminate; (b) the Company may delete or disable access to your Account and any Content associated with it, subject to data retention requirements under applicable law; (c) the Company retains its license to previously collected User Data and its ownership of any Aggregated Data, Derivative Data, and analytics created prior to termination; and (d) all provisions of these Terms that by their nature should survive termination shall survive, including Sections 2, 6, 7.2, 8, 12, 13, 14, and 15.
You may terminate your Account at any time by using the account deletion function within the App or by contacting support@playeru.ai. Termination of your Account does not extinguish any obligations or rights that arose prior to termination.
The Company reserves the right to modify these Terms at any time in its sole discretion. Changes may be made for any reason, including to reflect changes in applicable law, App features, business practices, or Company policies.
For material changes to these Terms (including changes affecting your data rights, arbitration provisions, or the scope of data monetization activities) the Company will provide at least 30 days' advance notice by: (a) posting a prominent in-app notification identifying the changed sections; (b) sending an email notification to the address associated with your Account; and/or (c) displaying a notice upon next App launch requiring acknowledgment before continued use. For non-material changes, the Company may provide 10 days' notice by in-app notification or email.
Your continued use of the App following the applicable notice period constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the App and delete your Account before the effective date of the modification.
The most current version of these Terms will always be available at www.playeru.ai/terms and within the App's settings. The "Effective Date" at the top of these Terms indicates the date on which the most recent version became effective.
PlayerU Software Solutions, LLC
All Legal, Privacy, Support, and DMCA Inquiries: support@playeru.ai
Website: www.playeru.ai
The Company's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any breach or default shall be deemed a waiver of any subsequent breach or default of the same or similar nature.
The Company may assign or transfer these Terms, in whole or in part, without restriction. You may not assign or transfer your rights or obligations under these Terms without the Company's prior written consent. Any purported assignment in violation of this section shall be null and void.
The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, war, terrorism, pandemic, natural disaster, government action, labor disputes, or failure of third-party service providers.
These Terms do not create any third-party beneficiary rights in any third party except as expressly provided herein.
Section headings in these Terms are for convenience only and shall not affect the interpretation of these Terms.